HRA Online Shop Terms & Conditions

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Humane Research Australia Inc. Payment Security

Humane Research Australia Inc. uses the eWAY Payment Gateway for its online credit card donation transactions.

eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.

Payments are fully automated with an immediate response.

Your complete credit card number cannot be viewed by Humane Research Australia Inc. or any outside party.

All transactions are performed under 128 Bit SSL Certificate.

All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

eWAY is an authorised third party processor for all the major Australian banks.

eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Humane Research Australia Inc.

For more information about eWAY and online credit card payments, please visit eway.com.au

Humane Research Australia Inc. uses WooCommerce for our online shop

Terms and conditions are detailed at https://woocommerce.com/terms-conditions/

Delivery Policy

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post within seven working days; however if goods are unavailable delivery will take a little longer.

Shipping

We use Australia Post for all of our orders. Please allow up to 10 working days for delivery.

All prices include costs of shipping and handling.

Returns

If you find your product has been damaged through shipping, or a size/style is incorrect please contact us for an exchange of product.

If you have any enquiries regarding this document and the payment services offered by eWAY please visit their website at eway.com.au.

 

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